Recently, I was struck by how many companies under utilize their TMS software only to execute day to day freight management activities as opposed to implementing, managing and measuring results of transportation strategies.
Order processing, route creation, carrier selection, tendering, settlement etc. are all base functions of most TMS. However, does your TMS allow you to quickly implement, manage and measure results of transpotation management strategies? An example would be senior management wanting to implement an inbound freight management program that would reduce landed cost by 15%.
Can your TMS handle these kinds of requests without consuming a large part of your time and requiring the use of Excel Spreadsheets? If it can, maybe you never implemented "Phase II" of your TMS Project. If it cannot, you should evaluate the ROI of upgrading to a TMS that can!